LEGAL NOTICE

LEGAL INFORMATION

Pursuant to Art. 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, we provide you with the following information: The owner of this website is Serviguide BPO, S.L. (hereinafter, ServiguideBPO), with Tax ID Code B87298212 and registered office at Paseo del Club Deportivo, 1 – Bldg 11. “La Finca” Business Park. 28223 Pozuelo de Alarcón. On the website www.serviguidetech.com, there is a series of informative contents on the company’s activities and related general topics. The main objective of this is to provide customers and the general public with information about the company and the products and services that it offers.

DATA PROTECTION

ServiguideBPO complies in full with current legislation on the protection of personal data and with the confidentiality agreements required by its business operations. ServiguideBPO has adopted the technical and organizational measures necessary to maintain the required level of security, in accordance with the nature of the personal data processed and the circumstances of its processing, in order to prevent, as far as possible in keeping with the current state of the technology, the alteration, loss, unauthorized processing or accessing of these data. Visiting this website does not imply that the user is obliged to provide any information about themselves. When the customer or user is requested to fill out a form through which personal data is collected, they will be informed of identity of the data controller, of the purpose for which the data is collected, of the recipient of the information and that they are entitled to exercise their rights. For more information about our Data Protection Policy, please click here.

TERMS AND CONDITIONS OF USE

The terms and conditions of access and use of this website are governed by current legislation and by the principle of good faith, and the user commits to make proper use of the website. Conduct that infringes the law or goes against the rights or interests of third parties is not permitted. Use of the website www.serviguidetech.com implies that the user acknowledge having read and accepted these terms and conditions, as well as the legal regulations applicable to this topic. If for any reason you do not agree to these terms and conditions, then please do not continue to use this site. Any type of notification and/or claim shall only be valid if made by written notification and/or certified mail.

LIABILITY

ServiguideBPO does not accept liability for the information and content stored in forums, social networks or any other medium that allows third parties to publish content independently on the provider’s website. However, in light of Arts. 11 and 16 of the Law on Information Society Services and Electronic Commerce, ServiguideBPO is committed to the removal or blocking of those contents that could affect or contravene national or international legislation, third-party rights or morals and public order. Furthermore, the company does not accept liability for damages caused by malfunctions or inadequate configurations of the software installed on the user’s computer. Any liability for any technical incident or malfunction that occurs when the user connects to the Internet is excluded. Moreover, there is no guarantee that there will be no interruptions or errors in access to the website. Accordingly, ServiguideBPO reserves the right to update, modify or eliminate the information contained on www.serviguidetech.com, as well as the configuration or display of this website, at any time without assuming any liability for this. We inform you that any price that you can see on our website is only for purposes of orientation. If the user wants to know the exact price or whether the product currently has an offer from which they can benefit, then they must contact ServiguideBPO.

INTELLECTUAL AND INDUSTRIAL PROPERTY

ServiguideBPO owns all rights to the software of the digital publication as well as the industrial and intellectual property rights related to the contents, with the exception of the rights to products and services of a public nature that are not owned by this company. No material published on this website may be reproduced, copied or published without the written consent of ServiguideBPO. All information received on the web site, such as comments, suggestions or ideas, will be considered as given to ServiguideBPO free of charge. Information that can NOT be treated in this way should not be sent. All products and services on these pages that are NOT property of ServiguideBPO are trademarks of their respective owners and are recognized as such by our company. These only appear on the ServiguideTECH website for promotional purposes and for purposes of gathering information. Their owners may request the modification or deletion of the information that belongs to them.

APPLICABLE LAW AND JURISDICTION

These general terms and conditions are governed by Spanish law. For any dispute that may arise in connection with the website or the activity that takes place in it, the Courts of Madrid will be competent, and the user expressly waives any other jurisdiction to which they might be entitled.

COOKIES POLICY

ServiguideBPO, on its own account or that of a third party contracted to provide measurement services, may use cookies when the user browses the website. Cookies are files sent to the browser using a web service in order to record the user’s activities while browsing. The cookies used are only associated with an anonymous user and their computer, and these cookies, taken by themselves, do not provide the user’s personal data. The use of cookies may enable the server where the website is located to recognize the web browser that the user utilizes in order to make browsing easier. Cookies are also used to measure audience and traffic parameters, and to monitor the process and number of entries. The user can configure their browser so that they will be notified of the reception of cookies and may prevent their installation on their computer. Please refer to your browser’s instructions and manuals for more information. To use the website, it is not necessary that the user allow the installation of cookies sent to the website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the user to log in to each of the services that requires registration prior to provision of the respective service. In any case, cookies are of a temporary nature and for the sole purpose of making subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.