About us

At Serviguide, we work for you

At Serviguide Tech, we respond to your needs. Below we will show you real cases histories of companies that face situations similar to yours on a daily basis.

ICT

BANKIA

We help them develop their Salesforce CRM with assistance of Lightning developers, and Marketing Cloud architects and consultants.

DIEBOLD NIXDORF

We work with them to define, develop and test their software/hardware projects in POS terminals and ATMs. We conduct application tests together with the client.

MAPFRE

In recent years, we have collaborated on different projects for this company, with emphasis on JAVA – Springboot and COBOL technologies.

REPSOL

We collaborate on Salesforce projects by providing developer

CEPSA

We have collaborated on different SAP / ABAP projects. We provide purchasing technicians specialized in several languages for their IT purchasing teams.

SANITAS

We have carried out Agile methodologies implementation projects, as well as providing numerous types of technical assistance with technologies such as ORACLE, ODI or PySpark

STELLANTIS

We assist different teams with methodological transformation by introducing Agile methodologies such as Scrum and Kanban. Project management.

MECALUX

We assist different teams with methodological transformation by introducing Agile methodologies such as Scrum and Kanban. Project management.

ALERCE

We assist different teams with methodological transformation by introducing Agile methodologies such as Scrum and Kanban. Project management.

CAPGEMINI

We assist different teams with methodological transformation by introducing Agile methodologies such as Scrum and Kanban. Project management.

ACCENTURE

We provide our expertise in technologies as diverse as TIBCO, SAP or JAVA.

TECHEDGE GROUP

ava, SAP and Navision are some of the technologies that we use to support this client.

LOGISTICS

PRIMERA LINEA

We assist our customer with all their co-packing services, handling and managing the promotional box, steam oven, shrink oven, seals, …

LUIS SIMOES

We are a preferred provider for Luis Simoes: we collaborate on co-packing tasks in all their phases, providing teams of professionals specially trained for and highly qualified to implement the quality standards set by the customer.

NAVIPACK

We manage all order preparation, loading and unloading, shipping and handling of the client’s campaigns at the national level.

NCL

We comprehensively manage a 20,000 m2 warehouse, assisting our client in all operational areas, order preparation, loading and unloading of containers, placement, reverse logistics, dispatch, co-packing, etc.

CBL

CBL is one of the main logistics operators in Spain. We manage the outsourcing of one of its multi-client warehouses, handing all the operational areas of the business.

SOCIAL COMMITMENT

ServiguideBPO has solid expertise and experience in different lines of business in different sectors. We have operations in the ICT, logistics and human resources sectors…

We provide expertise in the sector and experienced professionals, which allows us to offer comprehensive specialized consulting in each of the sectors in which we operate. With the aim of providing a return on our clients’ investment, our services are oriented to business improvement through use of information systems in a manner aligned with the needs of the organization.

As part of our commitment to Corporate Social Responsibility, we are proud to create the Galicia Innova Foundation, born in Spain with the aim of articulating the social and business action of our board of trustees. Today this is the main expression of the company’s commitment to society in the communities where it operates, to Spanish citizens abroad and to the projects that it manages.   Fundación Galicia Innova is a foundation established on 21 October 2003.

AT SERVIGUIDEBPO, WE GUARANTEE THE QUALITY OF OUR SERVICES.

CERTIFICATIONS

In order to meet the needs and expectations of our clients and other internal and external stakeholders, Serviguide has implemented a Management System for its outsourcing activities.